Frequently Asked Questions

Get answers to common questions about Virtual Skin Care Consultation.

We'll review your skin history, examine your skin via video, classify your skin type and concerns, and recommend a tailored routine. You will receive three trial-size products and a product list with pickup or $5 shipping options.

We assess texture, oiliness, sensitivity, pigmentation, and pore condition via video, ask about your routine and reactions, and apply a skin classification system to recommend appropriate products and steps.

Yes. The consultation includes three trial-size products: a cleanser, toner, and moisturizer chosen for your skin. You can pick them up at the studio or request mail delivery for a $5 shipping fee.

Absolutely. We tailor recommendations to sensitivity, acne, rosacea, or pigmentation. Suggestions prioritize gentle, non-comedogenic, dermatologist-friendly formulations and stepwise introductions to minimize irritation.

Sessions typically run 20 to 40 minutes depending on your concerns and questions. Longer sessions allow a deeper review of product history, lifestyle factors, and a detailed routine tailored to your needs.

Have recent photos (day and night lighting), a list of current products and medications, notes about sensitivities or reactions, and your questions. Ensure good lighting for the video call and remove heavy makeup beforehand.